At Itaiba, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data in a clear and transparent way.

Overview

We only collect information that helps us:

  • Provide our services
  • Improve your experience
  • Communicate with you (only when you choose)

We never sell your personal data.

1. What Information We Collect

When you interact with Itaiba, we may collect:

Personal details

  • Name
  • Email address
  • Phone number

Preferences & interests

  • Retreat interests
  • Location or demographic details

Technical information

  • IP address
  • Device and browser type
  • Website usage data

Communication data

  • Messages sent via forms, email, or social media

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and manage bookings
  • Provide retreat and service information
  • Improve our website and offerings
  • Send updates or newsletters (only if you opt in)
  • Understand user preferences and enhance experience

3. Email & Communication

If you subscribe to our updates:

  • You may receive occasional emails about retreats, events, or offerings
  • We may use a secure email platform to send newsletters and track engagement (e.g., opens or clicks)

You can unsubscribe at any time using the link in any email or by contacting us directly.

4. Cookies & Website Experience

We use cookies to create a smoother browsing experience.

Cookies help us:

  • Understand how visitors use our site
  • Improve performance and content
  • Remember your preferences

Types of cookies we use:

  • Essential cookies (required for the site to function)
  • Performance cookies (anonymous usage data)

You can disable cookies in your browser settings, though some features may not work properly.

5. Keeping Your Data Safe

We take appropriate steps to protect your information, including:

  • Secure systems and servers
  • Limited access to personal data
  • Internal procedures to prevent unauthorized access

6. Sharing Your Information

We do not sell or rent your data.

We may only share your information:

  • With trusted service providers (to operate our services)
  • If required by law
  • With your clear consent

7. Social Media

If you contact us through platforms like Instagram or Facebook:

  • We may access information based on your privacy settings
  • We may analyze general (anonymous) engagement data

Please check those platforms for their own privacy policies.

8. External Links

Our website may contain links to other websites.

Once you leave Itaiba:

  • We are not responsible for how those sites handle your data
  • Please review their privacy policies separately

9. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections
  • Withdraw consent for marketing
  • Request deletion of your data (where applicable)

To make a request, contact us at:

host@itaiba.in 

10. How Long We Keep Your Data

We keep your information only as long as necessary to:

  • Provide our services
  • Meet legal or operational requirements

If you unsubscribe, we will stop using your data for marketing.

11. Updates to This Policy

We may update this policy from time to time.

Any changes will be posted here with a new effective date.

12. Contact

If you have any questions about this policy or your data:

Itaiba

host@itaiba.in

🌿 We are committed to handling your information with care, clarity, and respect.